Joanna Janeczko

Responsibilities include:- Reviewing daily fraud alerts and reports as well as monitoring new registrations on the platform- Monitoring and processing of day to day payments- Account and payment verification (KYC/CDD/EDD)- Implementation and improvement of fraud policies and processes, including process roll-out to other departments as applicable - Working with developers to implement new features and create new fraud reports- Reporting on figures and fraud cases to management and wider business- Handling of law enforcement requests- Optimisation of AML and KYC processes- Handling escalated queries and rejected transactions - Cooperating with all relevant internal and external stakeholders such as Corporate Legal Affairs, Customer Care etc.