Joanna Janeczko

Responsibilities include: - Reviewing daily fraud alerts and reports as well as monitoring new registrations on the platform - Monitoring and processing of day to day payments - Account and payment verification (KYC/CDD/EDD) - Implementation and improvement of fraud policies and processes, including process roll-out to other departments as applicable  - Working with developers to implement new features and create new fraud reports - Reporting on figures and fraud cases to management and wider business - Handling of law enforcement requests - Optimisation of AML and KYC processes - Handling escalated queries and rejected transactions  - Cooperating with all relevant internal and external stakeholders such as Corporate Legal Affairs, Customer Care etc.